Refund Policy

Last updated: April 2025 | Sanfy Consultancy Services Pvt. Ltd.

Our Guarantee

3 qualified meetings in 30 days of outreach — or your second month is completely free.
No questions asked. No hoops to jump through.

Free Trial — Days 1–7

Your first 7 days are completely free. No payment is taken until Day 8. During this period we set up your ICP, begin email warmup, and prepare your outreach system. You can cancel at any time before Day 8 with zero charge.

After Day 8 — Standard Policy

Once your subscription begins on Day 8, we do not offer refunds for the current billing period. This is because significant work has already been performed on your account — warmup infrastructure, lead research, campaign configuration, and AI personalisation setup.

You may cancel at any time and your account remains active until the end of the paid period.

The 3-Meeting Guarantee in Detail

If you do not receive at least 3 qualified meetings within 30 days of your outreach going live (first email sent), your second subscription month is billed at £0/$0.

To claim the guarantee:

Email support@orvantoai.com after Day 30 with "Guarantee Claim" in the subject
We verify the meeting count in our system
If fewer than 3 meetings, Month 2 is automatically waived — no charge

Conditions that must be met:

DNS verification was completed within 5 business days of the setup email
Your Cal.com link was live and accepting bookings throughout
Outreach was not paused for more than 3 consecutive days
ICP was completed accurately (not overly niche to the point of <50 leads available)

The guarantee covers the second month only and applies once per client. It cannot be converted to a cash refund.

What Happens When You Cancel

Cancellation Confirmed

All outreach stops immediately. You receive a confirmation email.

Access Until Period End

Dashboard and portal access remains active until the end of your paid billing period.

Data Retention (90 Days)

Your account data is held for 90 days in case you want to return or export.

Permanent Deletion

All data is permanently deleted after 90 days. You can request earlier deletion via our deletion form.

Exceptional Circumstances

We review refund requests on a case-by-case basis for genuine exceptional circumstances — for example, a prolonged platform outage exceeding 72 hours during a billing period. Contact support@orvantoai.com to discuss.

Contact

For refund queries: support@orvantoai.com
Sanfy Consultancy Services Pvt. Ltd., Varanasi, Uttar Pradesh, India